In-Store Ordering and Printing

LOCATION

Shop 6  50 Hume St, Norman Park, QLD , 4170

Parking: There is 2hr free street parking available on Hume Street. 

IN-STORE ORDERING AND PICK-UP

  • Monday- Friday 9.00am – 4.00pm

PRINT WHILE YOU WAIT

  • Monday- Friday 9.30am – 3.00pm

Please be aware there is a $9.00 per shirt surcharge for print while you wait.

We are closed on Saturdays,Sundays and Public Holidays.

INFORMATION

We have select styles and colours available for printing in-store, and for Print While You Wait.

Our in-store printing pricing is as follows:

Art Preparation – If artwork is required the first 10 minutes is Free, after that it is $15 per every 15 Minutes.

Print While You Wait –  There is a $9.00 per shirt surcharge for print while you wait. There is the is Maximum of 2 T-shirt’s per customer for this particular service. 

In-Store- Ordering in-store is a little more expensive than online as we will give you additional help in store. If you are looking to create a design from scratch and it is involved we recommend getting a Graphic Artist to create high resolution print ready artwork, as our capacity to create artwork is limited to basic art and design.

When ordering In-Store we will advise the estimated handling time, these will be similar times to online. At The Custom T Shirt Shop we understand that our customers are use to fast handling times, but at times of high demand (around Christmas Time and other special events) if we are experiencing exceptionally high demand, we may suspend Print While you Wait, In-Store Artwork Creation and our handling times may be extended. We work extra hard through these times to get our customers their orders in a realistic time frame.

Our pricing in store is a little more than online, this is because we will put effort into helping you in store. Our pricing is competitive, we are a small local business, and we do all that we can to support other small businesses. Please be aware that a Black or Colour T Shirt will cost more than a White T Shirt, this is because Colour T Shirts do cost more to produce the end product than a White T Shirt.

To keep cost to a minimal we ask that you have the following with you when attending the store and needing artwork to be created:

  • A USB Stick with all required files on them
  • All Photos and Images in a high resolution.
  • Any text to be added in a PDF Document.
  • Any Fonts that are needed.

All Changes are charged at $15.00 per 15 minute block. If changes are not being made in person a email will be required, and acceptance of charges prior to the changes being made, changes will add additional time to the estimated printing date.

If you are creating your own artwork and bring it in a Print Ready file the following specifications will get the best results.

  • Image Size 350mm x 400mm (Cropped as necessary)
  • Create the artwork in RGB
  • Create the artwork at a minimum of 300DPI
  • Remove any backgrounds.
  • Save as a Hi-Res file
  • Save the Artwork as a .PNG

If you need to scan a Photo or a picture, we recommend downloading CamScanner there is a free version available in the app store and google play. Find a well-lit area and use your phone to scan, with a little practice you can get the images perfect. Allow some area around the image for the water mark that is added, we can crop the watermark out if needed. We can scan for you just be aware there may be costs associated.  

We have a kiosk available to use at our store, it has our website and a Logo Maker Site and a great tool to help you create T Shirt Designs, these sites are subscriber pay sites, we have made these tools available to our customers at no cost, you just need to come in and start designing, if you need some basic help we can get you on track.

Some helpful sites for artwork and design:

If you need a Graphic Artist we recommend contacting Annette Vandermaat on 07 3376 4181 or by email Annettev5@bigpond.com.

If you want to use BYO T Shirts you can either bring in the files as described above or design online an Purchase using the BYO T SHIRT DESIGNER. Please ensure that the Colour Description matches the colour of the T Shirt being supplied, If you purchase white online and come with black T Shirts there will be an additional surcharge. (the Colour Options are, White, Black, Colour)

We Respect our Customers and Respect goes both ways, we do not tolerate any abuse or disrespectful behavior. Customer expectations must be realistic as we will do our best and can do no better.

Print While You Wait is limited to a  maximum of 2 per group.

Thanks for understanding.